Delete your Casita account

Casita is daycare software by Amisa Group LLC. You can delete your account yourself in the app, or ask us here without reinstalling it.

In the app

Parents and staff: open Account and choose Delete my account.
Daycare owners: open Profile and choose Delete my account and my daycare.

Parents and staff: your sign-in, profile, device notification tokens and chat messages are deleted. Check-ins and check-outs you signed stay in the daycare's attendance records, because they're its record of who dropped off or picked up a child. A staff member's hours stay with the daycare for payroll unless the daycare deletes them.
Daycare owners: your daycare and all of its records are deleted 30 days after you ask. Your sign-in stops working right away; to cancel within the 30 days, email hello@casitadaycares.com. Export any records your licensing requires you to keep first. After 30 days, we delete your daycare's records and files. A few technical records remain for a limited time: server logs (up to 30 days, which identify accounts only by ID), email delivery records kept by our email provider, and a record that your sign-up code was used.

Information a daycare keeps about your child is the daycare's record. To have it deleted, ask the daycare, or write to us.

We reply to the account's email address to confirm the request came from you, then delete it within 30 days.